Sales analytics software that answers your hardest revenue questions

The questions don't wait. Neither should the answers.
Backstory is sales analytics software for CROs and VPs of Sales. It captures every email, call and meeting automatically and turns that activity into revenue analytics you can act on, from rep performance patterns to account coverage and the drivers behind every change in the number.
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Visibility into activity, pipeline, and execution fuels better decisions, faster corrections, and more predictable outcomes - without requiring reps to change their workflow.

Andrew Brown
Andrew Brown
Senior Vice President and Chief Revenue Officer

What is sales analytics software?

Sales analytics software turns sales activity and CRM data into answers about performance, pipeline and revenue.

Backstory adds the emails, meetings and calls most tools miss, so the analysis reflects how deals are really being worked and every answer links to its evidence.

Rep performance analytics that show what winning looks like

  • See where your team is spending time and whether it's translating into pipeline, progression, and closed revenue, across every rep, segment, and territory.
  • Know what your best reps are doing differently: which activities, which personas, which engagement patterns drive wins in your business.
  • Identify who needs coaching and on what, based on what's actually happening in the field.
Why it matters
Find what works. Build a team that runs on it.

Account coverage analytics across your whole book

  • See which accounts are receiving strategic attention and where coverage needs to be strengthened, across your full book of business.
  • Know which accounts need re-engagement before renewal, so your team acts early and retains revenue that's already been earned.
  • Spot expansion and upsell opportunities based on what's actually being said in calls, emails, and meetings, at scale.
Why it matters
Every account covered. Every opportunity in reach.

Sales analytics for board meetings and QBRs

  • See the full revenue picture in one place: team performance, account health, pipeline momentum, and where the business is tracking against plan.
  • Ask the hardest questions and get straight answers: 'Where is growth coming from?' 'What's our biggest risk?' 'What's driving the gap between where we are and where we planned to be?'
  • Every answer grounded in complete activity data and your specific business context, trained on how your business actually sells.
Why it matters
Your number, backed by evidence. Every time.

Why Backstory

Many tools cover one function, actionable answers need all five.

Most tools stop after one of the five.

01

Collect

Unifies activity across all revenue systems automatically

02

Match

Matches activity to the right accounts and opportunities

03

Clean

Filters out personal data; filters in relevant business activity

04

Enrich

Trained on how your specific business sells and wins

05

Deliver

Delivers answers in your workflow, not another dashboard

Works with the tools your team already uses.

Backstory connects to your CRM, email, calendar and calls, then delivers answers in Slack, Teams and your AI tools.

Captures from

Salesforce

Salesforce

Microsoft 365

Microsoft 365

Zoom

Zoom

Google Meet

Google Meet

Answers in

Slack

Slack

Microsoft Teams

Microsoft Teams

Real results from teams that made the switch

Discover how companies across industries used our platform to solve complex challenges, accelerate growth, and deliver measurable impact.

INTERACTIVE DEMO

Get the full Backstory on your business.
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We don't price access by the head.

You pay for the people whose customer emails and calls Backstory reads, and for the answers your team pulls. Managers, finance and ops get in without a seat.

FAQ

What is the difference between sales analytics and revenue intelligence?

Sales analytics reports on numbers such as pipeline, activity counts and win rates. It tells you what happened. Revenue intelligence connects those numbers to the customer conversations behind them, so you also learn why it happened and what to do next. Backstory captures emails and meetings automatically, matches each one to the right account and deal in your CRM, and turns them into a summary of every account and deal with topics, risks and next steps.

What does Backstory pull from to get to an answer?

Backstory captures every email, meeting, call, and chat your team has had - automatically matched to the right deals and accounts. Backstory then reasons over that complete history to identify what's actually happening: where momentum is building, where risk is emerging, and what patterns across your business predict outcomes. The answer isn't a model's generic prediction. It's grounded in your actual deal history and what has worked - and hasn't - in your specific business.

What kinds of questions can I ask Backstory directly?

Ask anything you'd normally chase down across five systems. Backstory answers in seconds, grounded in your complete activity history, CRM data, and deal patterns:

Forecast Health

  • Is my commit defensible?
  • Which commits are backed by actual activity?
  • What needs to move for us to hit the number?

Deal Risk

  • Which deals are at risk of slipping?
  • Which deals have stalled and why?
  • What changed in this deal since last week?

Stakeholder Coverage

  • Is the economic buyer engaged?
  • Which champions have gone dark?
  • Are we multi-threaded in this account?

Coaching and Execution

  • Which reps are following the playbook?
  • Where are the execution gaps?
  • What does a winning deal pattern look like in our business?

For board meetings, Waterfall Charts show exactly what moved - slipped deals, new pipeline, wins, losses - so you can explain variance with evidence, not a best guess.

Can I use Backstory to prep for a board meeting or QBR?

Yes. Waterfall Charts show exactly what moved in your forecast - slipped deals, new pipeline, wins, losses - so you can explain variance in seconds. Walk in with the full story and a specific action plan. And if the board challenges a number, pull up the underlying engagement data in real time. No more defending forecasts with "the rep said it's solid."

Is the AI's reasoning transparent or is it a black box?

Transparent. Every risk flag and recommendation shows the underlying data - which conversations, which engagement patterns, which signals drove the answer. Click into any insight and see exactly what's behind it. You can defend the number because you can show the evidence.

How is this different from just looking at my CRM dashboards?

CRM dashboards show what got logged. Backstory answers what it means. One requires you to assemble a point of view from static reports. The other tells you what's real, what's at risk, and what to do - without waiting on anyone to update a field.

Does Backstory capture partner and co-sell activity?

Yes. Backstory captures activity across your full revenue motion - including partner and co-sell engagements - and matches it to the right accounts and opportunities. You can see how partners are influencing deals: which contacts they're engaged with, where they're adding momentum, and where gaps exist. You get the complete picture of every deal, not just what your direct team touched.

Can Backstory replace our BI dashboards for sales?

Yes, for sales engagement and deal health reporting. Engagement Dashboards combine your CRM data with engagement metrics, with Boards for the big picture and Tables for record-level detail. You can filter, group, export and share them, and click any metric to see the activities behind it. Dashboards are read-only and refresh every 24 hours.

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