TRUSTED BY 100,000+ Sellers AT TOP ORGANIZATIONS
4.5/5 (630 Reviews) on G2Visibility into activity, pipeline, and execution fuels better decisions, faster corrections, and more predictable outcomes - without requiring reps to change their workflow.

What is sales analytics software?
Backstory adds the emails, meetings and calls most tools miss, so the analysis reflects how deals are really being worked and every answer links to its evidence.
Rep performance analytics that show what winning looks like
- See where your team is spending time and whether it's translating into pipeline, progression, and closed revenue, across every rep, segment, and territory.
- Know what your best reps are doing differently: which activities, which personas, which engagement patterns drive wins in your business.
- Identify who needs coaching and on what, based on what's actually happening in the field.
Account coverage analytics across your whole book
- See which accounts are receiving strategic attention and where coverage needs to be strengthened, across your full book of business.
- Know which accounts need re-engagement before renewal, so your team acts early and retains revenue that's already been earned.
- Spot expansion and upsell opportunities based on what's actually being said in calls, emails, and meetings, at scale.
Sales analytics for board meetings and QBRs
- See the full revenue picture in one place: team performance, account health, pipeline momentum, and where the business is tracking against plan.
- Ask the hardest questions and get straight answers: 'Where is growth coming from?' 'What's our biggest risk?' 'What's driving the gap between where we are and where we planned to be?'
- Every answer grounded in complete activity data and your specific business context, trained on how your business actually sells.
Why Backstory
Many tools cover one function, actionable answers need all five.
Most tools stop after one of the five.
01
Collect
Unifies activity across all revenue systems automatically
02
Match
Matches activity to the right accounts and opportunities
03
Clean
Filters out personal data; filters in relevant business activity
04
Enrich
Trained on how your specific business sells and wins
05
Deliver
Delivers answers in your workflow, not another dashboard
Works with the tools your team already uses.
Backstory connects to your CRM, email, calendar and calls, then delivers answers in Slack, Teams and your AI tools.
Captures from
Salesforce
Microsoft 365
Zoom
Google Meet
Answers in
Slack
Microsoft Teams
Real results from teams that made the switch
Discover how companies across industries used our platform to solve complex challenges, accelerate growth, and deliver measurable impact.
75 to 85%
Reduction in manual data entry
For a company our size, if you multiply those time savings across every rep and manager globally, Backstory basically pays for itself before you even count the deals caught earlier.
Reagan Lucas
Sales Process Coach, AMD
Get the full Backstory on your business.
Take the tour.
We don't price access by the head.
You pay for the people whose customer emails and calls Backstory reads, and for the answers your team pulls. Managers, finance and ops get in without a seat.
FAQ
Sales analytics reports on numbers such as pipeline, activity counts and win rates. It tells you what happened. Revenue intelligence connects those numbers to the customer conversations behind them, so you also learn why it happened and what to do next. Backstory captures emails and meetings automatically, matches each one to the right account and deal in your CRM, and turns them into a summary of every account and deal with topics, risks and next steps.
Backstory captures every email, meeting, call, and chat your team has had - automatically matched to the right deals and accounts. Backstory then reasons over that complete history to identify what's actually happening: where momentum is building, where risk is emerging, and what patterns across your business predict outcomes. The answer isn't a model's generic prediction. It's grounded in your actual deal history and what has worked - and hasn't - in your specific business.
Ask anything you'd normally chase down across five systems. Backstory answers in seconds, grounded in your complete activity history, CRM data, and deal patterns:
Forecast Health
- Is my commit defensible?
- Which commits are backed by actual activity?
- What needs to move for us to hit the number?
Deal Risk
- Which deals are at risk of slipping?
- Which deals have stalled and why?
- What changed in this deal since last week?
Stakeholder Coverage
- Is the economic buyer engaged?
- Which champions have gone dark?
- Are we multi-threaded in this account?
Coaching and Execution
- Which reps are following the playbook?
- Where are the execution gaps?
- What does a winning deal pattern look like in our business?
For board meetings, Waterfall Charts show exactly what moved - slipped deals, new pipeline, wins, losses - so you can explain variance with evidence, not a best guess.
Yes. Waterfall Charts show exactly what moved in your forecast - slipped deals, new pipeline, wins, losses - so you can explain variance in seconds. Walk in with the full story and a specific action plan. And if the board challenges a number, pull up the underlying engagement data in real time. No more defending forecasts with "the rep said it's solid."
Transparent. Every risk flag and recommendation shows the underlying data - which conversations, which engagement patterns, which signals drove the answer. Click into any insight and see exactly what's behind it. You can defend the number because you can show the evidence.
CRM dashboards show what got logged. Backstory answers what it means. One requires you to assemble a point of view from static reports. The other tells you what's real, what's at risk, and what to do - without waiting on anyone to update a field.
Yes. Backstory captures activity across your full revenue motion - including partner and co-sell engagements - and matches it to the right accounts and opportunities. You can see how partners are influencing deals: which contacts they're engaged with, where they're adding momentum, and where gaps exist. You get the complete picture of every deal, not just what your direct team touched.
Yes, for sales engagement and deal health reporting. Engagement Dashboards combine your CRM data with engagement metrics, with Boards for the big picture and Tables for record-level detail. You can filter, group, export and share them, and click any metric to see the activities behind it. Dashboards are read-only and refresh every 24 hours.
Related directory
See what else Backstory can do.
Pipeline health
Know what's going to slip before it does and what to do about it.
Account strategy
Know who matters in every account and where you have room to grow.
Opportunity qualification
Focus your team on the deals most likely to close.
Related reading
Sales activity metrics that predict revenue
Which activity signals show real deal progress, not just busy reps.
Pipeline coverage ratio
How to calculate coverage correctly and set the right target.
Sales forecast vs. sales target
Why a forecast and a target are not the same number.
Rep time on selling vs. admin
Where rep hours go, and the biggest share you can win back.
See Backstory in action,
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See the platform for yourself, or get the guide to help you evaluate it.

