Opportunity qualification software that scores every deal.

Are these deals truly qualified, and are the right stakeholders engaged?
Backstory is opportunity qualification software that scores every deal against your sales methodology automatically. It reads the emails, meetings and calls behind each opportunity, completes the MEDDPICC or SPICED scorecard from real evidence, and gives every deal an opportunity score that updates as the deal moves.

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What matters is adoption, enforceability, and CRM compliance. Backstory integrated in a few clicks and guarantees high usage of our chosen sales methodology. Simple as that.

Spencer Hodson
Spencer Hodson
Vice President of Global Sales Operations and Development

What is opportunity qualification software?

Opportunity qualification software checks whether each deal meets the criteria your team uses to forecast and prioritize, such as a known economic buyer, agreed decision criteria and an engaged champion.

Backstory completes that check automatically from deal activity and turns it into an opportunity score.

Opportunity scoring against MEDDPICC and SPICED, automatically.

Most teams run one methodology training a year. Deals happen every day.

  • Automatically score every deal against your framework (MEDDPICC, SPICED, Challenger, or your own), based on what's actually happening in each deal.
  • Know what your best reps are doing differently: which activities, which personas, which engagement patterns drive wins in your business.
  • Identify who needs coaching and on what, based on what's actually happening in the field.
Why it matters
Qualified deals close. Gaps kill them.

Buying committee and stakeholder coverage.

The right solution loses to the wrong buying committee every day.

  • Automatically detect every stakeholder from emails, calls, and meetings, then map them by title, seniority, and department.
  • See predicted buying power, inferred win rate, and engagement level for every stakeholder, so you know exactly where to focus.
  • Know who's gone quiet, who just showed up, and who your rep hasn't reached yet, all in one deal view.
Why it matters
Find the buyer who can say yes. Faster.

Your best manager can review ten deals a week. You have a hundred. The gaps in between cost you.

  • Reps get real-time coaching from an Agent trained on your methodology, your sales motion, and your competitors, on demand.
  • Get coaching where you work: in Salesforce, Slack, or wherever your team already lives.
  • Managers focus on the deals that need their judgment. The Agent handles the rest.
Why it matters
Qualified deals. Right buyers. Clear next steps. That's how you close.

Why Backstory

Many tools cover one function, actionable answers need all five.

Most tools stop after one of the five.

01

Collect

Unifies activity across all revenue systems automatically

02

Match

Matches activity to the right accounts and opportunities

03

Clean

Filters out personal data; filters in relevant business activity

04

Enrich

Trained on how your specific business sells and wins

05

Deliver

Delivers answers in your workflow, not another dashboard

Works with the tools your team already uses.

Backstory connects to your CRM, email, calendar and calls, then delivers answers in Slack, Teams and your AI tools.

Captures from

Salesforce

Salesforce

Microsoft 365

Microsoft 365

Zoom

Zoom

Google Meet

Google Meet

Answers in

Slack

Slack

Microsoft Teams

Microsoft Teams

Real results from teams that made the switch

Discover how companies across industries used our platform to solve complex challenges, accelerate growth, and deliver measurable impact.

We don't price access by the head.

You pay for the people whose customer emails and calls Backstory reads, and for the answers your team pulls. Managers, finance and ops get in without a seat.

FAQ

What can Backstory tell me about the people in my deals?
  • Is the economic buyer engaged or have they gone dark?
  • Are we multi-threaded or dangerously single-threaded?
  • Which champions have the buying power and win rate to actually move the deal forward?
  • Are we reaching the right seniority level and department for this stage?
  • Who showed up in a recent conversation that isn't on our radar yet?

Backstory surfaces every stakeholder's title, department, seniority, buying power, and win rate - so you know not just who's in the deal, but whether the right people are engaged and whether they have the influence to get it across the line.

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What is opportunity scoring?

Opportunity scoring measures how well a deal is qualified, so you can judge how likely it is to close. In Backstory, Scorecards ask structured questions grouped into categories that follow your methodology. Each answer raises a category score and the overall score. Leaders see the score by category, its trend over time and who contributed. When Guided Account Plans is on, AI drafts suggested answers from CRM data, engagement data and public filings, and the rep reviews each one before saving. Backstory also gives every account and deal an engagement score from 0 to 100, based on the volume, type and recency of matched activity over the last 12 weeks. The qualification score reflects what your team has assessed. The engagement score reflects what buyers are doing.

Does Backstory score deals against my sales methodology?

Yes. Backstory supports any sales methodology - MEDDPICC, SPICED, Challenger, BANT, or a custom framework your team has built. Configure your criteria once and Backstory evaluates every deal automatically, scores answer quality, and flags where deals are weak relative to your process.

How does AI complete a qualification scorecard if the rep didn't fill it in?

Backstory reads the full deal history - every email, call, and meeting - and extracts the qualification evidence from actual conversations. If a rep discussed decision criteria in a discovery call three weeks ago, that answer is in the scorecard. The rep reviews and refines, not starts from scratch.

What happens when a champion goes quiet - does Backstory detect that?

Yes. Backstory monitors stakeholder engagement continuously across every email, meeting, and call. When a champion's engagement drops or disappears, it surfaces automatically - so you know before the deal stalls, not after it dies.

How does Backstory coach reps against my playbook?

Your Agent is configured on your specific stage definitions, qualification criteria, and what good looks like across your best deals. It coaches reps against your playbook - not a generic framework - and flags gaps relative to where each deal should be in your process.

What's the difference between a scorecard a rep fills out manually and what Backstory generates?

A rep fills out a scorecard before a review meeting, often from memory, often incomplete. Backstory completes it from the full conversation history, evaluates answer quality on a 0-100% scale, and flags where the deal is weak relative to your methodology. Managers inspect against consistent criteria instead of whatever the rep remembered to write down.

How is opportunity scoring different from deal stage?

Stage is set manually by a rep. Opportunity scoring is calculated from real engagement data and updates on its own.

Does Backstory work alongside MEDDICC and other methodology tools?

Yes. MEDDICC is a framework, and Backstory gives your team the evidence to run it. Scorecards support MEDDIC, MEDDICC, MEDDPICC, BANT, Challenger and CustomerCentric Selling. Each question lines up with your methodology, and you can run different scorecards for different business lines or regions. Backstory adds the activity record. Metrics such as meetings with executives, meetings with legal or procurement and new people engaged sit next to the scorecard, so the scorecard's answer on the economic buyer can be read against what's happening in email and meetings. It all lives on the Salesforce opportunity.

See Backstory in action,

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