TRUSTED BY 100,000+ Sellers AT TOP ORGANIZATIONS
4.5/5 (630 Reviews) on G2What matters is adoption, enforceability, and CRM compliance. Backstory integrated in a few clicks and guarantees high usage of our chosen sales methodology. Simple as that.

What is opportunity qualification software?
Backstory completes that check automatically from deal activity and turns it into an opportunity score.
Opportunity scoring against MEDDPICC and SPICED, automatically.
Most teams run one methodology training a year. Deals happen every day.
- Automatically score every deal against your framework (MEDDPICC, SPICED, Challenger, or your own), based on what's actually happening in each deal.
- Know what your best reps are doing differently: which activities, which personas, which engagement patterns drive wins in your business.
- Identify who needs coaching and on what, based on what's actually happening in the field.
Buying committee and stakeholder coverage.
The right solution loses to the wrong buying committee every day.
- Automatically detect every stakeholder from emails, calls, and meetings, then map them by title, seniority, and department.
- See predicted buying power, inferred win rate, and engagement level for every stakeholder, so you know exactly where to focus.
- Know who's gone quiet, who just showed up, and who your rep hasn't reached yet, all in one deal view.
Your best manager can review ten deals a week. You have a hundred. The gaps in between cost you.
- Reps get real-time coaching from an Agent trained on your methodology, your sales motion, and your competitors, on demand.
- Get coaching where you work: in Salesforce, Slack, or wherever your team already lives.
- Managers focus on the deals that need their judgment. The Agent handles the rest.
Why Backstory
Many tools cover one function, actionable answers need all five.
Most tools stop after one of the five.
01
Collect
Unifies activity across all revenue systems automatically
02
Match
Matches activity to the right accounts and opportunities
03
Clean
Filters out personal data; filters in relevant business activity
04
Enrich
Trained on how your specific business sells and wins
05
Deliver
Delivers answers in your workflow, not another dashboard
Works with the tools your team already uses.
Backstory connects to your CRM, email, calendar and calls, then delivers answers in Slack, Teams and your AI tools.
Captures from
Salesforce
Microsoft 365
Zoom
Google Meet
Answers in
Slack
Microsoft Teams
Real results from teams that made the switch
Discover how companies across industries used our platform to solve complex challenges, accelerate growth, and deliver measurable impact.
10 → 4
Sales stages streamlined in one quarter
We needed a tool that would help us standardize our sales process and drive adoption of MEDDPICC across our entire sales org. Pretty quickly, we saw that Backstory was the obvious choice.
Julian Dimery
Sr. Director of Sales, Lily AI
We don't price access by the head.
You pay for the people whose customer emails and calls Backstory reads, and for the answers your team pulls. Managers, finance and ops get in without a seat.
FAQ
- Is the economic buyer engaged or have they gone dark?
- Are we multi-threaded or dangerously single-threaded?
- Which champions have the buying power and win rate to actually move the deal forward?
- Are we reaching the right seniority level and department for this stage?
- Who showed up in a recent conversation that isn't on our radar yet?
Backstory surfaces every stakeholder's title, department, seniority, buying power, and win rate - so you know not just who's in the deal, but whether the right people are engaged and whether they have the influence to get it across the line.
Opportunity scoring measures how well a deal is qualified, so you can judge how likely it is to close. In Backstory, Scorecards ask structured questions grouped into categories that follow your methodology. Each answer raises a category score and the overall score. Leaders see the score by category, its trend over time and who contributed. When Guided Account Plans is on, AI drafts suggested answers from CRM data, engagement data and public filings, and the rep reviews each one before saving. Backstory also gives every account and deal an engagement score from 0 to 100, based on the volume, type and recency of matched activity over the last 12 weeks. The qualification score reflects what your team has assessed. The engagement score reflects what buyers are doing.
Yes. Backstory supports any sales methodology - MEDDPICC, SPICED, Challenger, BANT, or a custom framework your team has built. Configure your criteria once and Backstory evaluates every deal automatically, scores answer quality, and flags where deals are weak relative to your process.
Backstory reads the full deal history - every email, call, and meeting - and extracts the qualification evidence from actual conversations. If a rep discussed decision criteria in a discovery call three weeks ago, that answer is in the scorecard. The rep reviews and refines, not starts from scratch.
Yes. Backstory monitors stakeholder engagement continuously across every email, meeting, and call. When a champion's engagement drops or disappears, it surfaces automatically - so you know before the deal stalls, not after it dies.
Your Agent is configured on your specific stage definitions, qualification criteria, and what good looks like across your best deals. It coaches reps against your playbook - not a generic framework - and flags gaps relative to where each deal should be in your process.
A rep fills out a scorecard before a review meeting, often from memory, often incomplete. Backstory completes it from the full conversation history, evaluates answer quality on a 0-100% scale, and flags where the deal is weak relative to your methodology. Managers inspect against consistent criteria instead of whatever the rep remembered to write down.
Stage is set manually by a rep. Opportunity scoring is calculated from real engagement data and updates on its own.
Yes. MEDDICC is a framework, and Backstory gives your team the evidence to run it. Scorecards support MEDDIC, MEDDICC, MEDDPICC, BANT, Challenger and CustomerCentric Selling. Each question lines up with your methodology, and you can run different scorecards for different business lines or regions. Backstory adds the activity record. Metrics such as meetings with executives, meetings with legal or procurement and new people engaged sit next to the scorecard, so the scorecard's answer on the economic buyer can be read against what's happening in email and meetings. It all lives on the Salesforce opportunity.
Related directory
See what else Backstory can do.
Pipeline health
Know what's going to slip before it does and what to do about it.
Revenue decisions
Make better calls with the full revenue picture in front of you.
Account strategy
Know who matters in every account and where you have room to grow.
Related reading
Champion mapping in complex deals
What makes a true champion, and the signals to track.
Economic buyer engagement signals
The signals that show real economic buyer engagement.
Contact coverage in enterprise deals
How to measure contact coverage by stage and catch gaps early.
Deal risk
The early warning signals that predict deal loss, weeks before the forecast.
See Backstory in action,
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See the platform for yourself, or get the guide to help you evaluate it.

