ZOOM

Unprecedented Insights. Unparalleled Pipeline Health.

Combine conversation intelligence and AI-based engagement insights into a single, holistic view – empowering GTM teams to understand buyers’ roles and engagement levels across all digital touchpoints. By understanding “who is who,” sales teams can strategically plot next steps with the right people and personas to grow pipeline, increase deal size, improve win rate, and shorten sales cycles.

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Key Benefits / Features

From Notes to Automation

Goodbye, note-taking. Hello, automation! Fuel your CRM with complete visibility into all digital engagements. Improve seller productivity and allow sellers to do what they do best – sell!

Deep Buyer Understanding

Gain a deep understanding of “who is who,” including time spent across engagement channels and previous deals each buyer contact was involved in. Allow sellers and revenue leaders to strategically plot next steps, derisk deals, and drive more revenue – quicker!

Scalable Sales Coaching

Coach at scale by unlocking deep details into every GTM engagement. Showcase best practices from day one, improving team performance and providing the best customer experience – all while driving more revenue.

Single Source of Truth

Complete, accurate data is now the single source of truth across the GTM function, bringing visibility and removing friction. The results? Predictable growth, improved forecast accuracy, and a scalable GTM motion.

Holistic Engagement View

Gain a holistic view of all engagements, enhanced with rich attendee data within your existing tech stack – no change management required.

Smart Data Capture & Enrichment

Tap into the only solution that accurately filters out private information, matches the right engagement data to the right CRM records, and automatically creates and continuously enriches contacts in your CRM.

Visibility into activity, pipeline, and execution fuels better decisions, faster corrections, and more predictable outcomes - without requiring reps to change their workflow.

Andrew Brown
Senior Vice President and Chief Revenue Officer
Red Hat

With Backstory, we can see what's actually happening in the field - and we know exactly what to work on, whether that's coverage gaps or finding the right people for key roles.

Eric Chapman
Vice President Sales Operations and Enablement
Hexagon

Every customer-facing activity is captured in Salesforce automatically - contact created, tied to the right opportunity, no extra effort from the team. CRM hygiene solved.

Clark Green
VP, Global Revenue Operations
Forcepoint

Zoom IQ for Sales & Backstory.ai